BAPv5 무료 덤프문제 온라인 액세스

How would a business analyst use a Target Operating Model (TOM) in gap analysis?

• A.To assess how far the organisation's current activities support the desired situation.
• B.To identify how the organisation should structure itself to support the desired situation.
• C.To determine which activities in the desired situation are not financially feasible
• D.To establish which stakeholder views will not be reflected in the desired situation

The directors of Swift Despatch believe they might be able to improve their service and reduce costs by opening a distribution centre in Coventry A team has been created to investigate this further, including representatives of logistics, property and marketing Yasmin has been asked to advise on how the Business Case should be progressed at this point.
What SHOULD she advise?

• A.Confirm with the directors the costs and benefits
• B.It is too early to work on the Business Case
• C.Create a detailed Business Case
• D.Create a high level Business Case

ForestRetreat organises events in national forests and woodland, including log cabin accommodation and transport. It has recently purchased a new woodland plot and plans to offer events there in the summer, but there is much to do in preparation. A local builder has been commissioned to construct the log cabins. A volunteer organisation will work with ForestRetreat to provide transport for customers who are attending the events. The senior officer for the south east region of ForestRetreat has been asked to oversee the development of the new woodland plot.
Which stakeholder group is not represented in this scenario?

• A.Supplier.
• B.Partner.
• C.Manager.
• D.Employee.

Which TWO of the following descriptions apply to a Business Activity Model (BAM)'?

• A.NORMALLY a consensus BAM will be produced
• B.The activities are MOST LIKELY to be shown in boxes
• C.Dependencies between the activities are NOT shown
• D.Multiple BAMs COULD be created to reflect different perspectives.
• E.The owner should ALWAYS choose the final BAM

Efua is planning to use Design Thinking to improve the m-store customer experience She has asked you to suggest good techniques to help with the different stages.
Looking at the list of techniques and stages below which THREE combinations SHOULD be of benefit to Efua?

• A.Evaluate Mind Mapping
• B.Define Current user needs or problems.
• C.Empathise Customer Journey Map
• D.Create Personas
• E.Prototype: Scenario Analysis