7491X 무료 덤프문제 온라인 액세스

Which Elite Multichannel component is responsible for setting up a phantom call on Communication Manager prior to sending a multimedia interaction to an Elite Call Center agent?

• A.License Manager
• B.Application Management Director
• C.Call Center Elite Central Server
• D.Interaction Data Server
• E.Call Center Elite Multichannel Server

A customer reports that they received the message 'Tserver Link Up'.
What should you advise them to do?

• A.Check that the Tserver details are correct and AES Server is running
• B.Check the License Director configuration and ensure that the service is running
• C.Connect the Tserver to establish the link between the Tserver and the Communication Manager
• D.Nothing. This is just a message indicating the specified link is established

When deploying a virtual environment, you should configure the applications in a specific order.
Which option provides the best order to verify the virtual environment?

• A.Application Enablement Services, Call Center Elite Multichannel, SQL database
• B.Avaya WebLM, Communication Manager, SQL database
• C.Call Center Elite Multichannel, Avaya WebLM, SQL database
• D.SQL database, Communication Manager, Avaya WebLM

In TTrace Console, a customer wants to change the Call Center Elite Multichannel server they are monitoring.
In which menu in the TTrace Console does the customer need to change this setting?

• A.View
• B.File
• C.Window
• D.Help
• E.Extra

What property of the SET command makes the command unique when dealing with variables?

• A.The SET command allows you to place calls in a particular queue
• B.The SET command allows a group of variables to follow a specific pattern
• C.The SET command reassigns variables to new values during the process of a vector
• D.The SET command allows variables to be manipulated using arithmetic and string operators