7491X 무료 덤프문제 온라인 액세스

Refer to the exhibit.

You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that calls are interflowing to Denver.
What would cause calls to interflow to Denver?

• A.The route-to number command in step 6 in New York is allowing calls to interflow to Denver
• B.Step 8 in Denver should be a busy command
• C.The wait-time command in step 3 in Denver is considered a call acceptance command and allowing calls to interflow
• D.The wait-time command in step 1 in Denver is considered a call acceptance command and calls to interflow

A call center has two sets of server applications in the primary location, Seattle and in the secondary location, New York. In Seattle, a significant storm has shut down the offices and there is no electricity available.
What happens with the call center?

• A.When the primary XML Server loses power, the secondary XML server in New York will take a few seconds to automatically connect. It then can signal to deliver work items to agents.
• B.When the primary License Director Server loses power, the License Director server requires a manual restart to control the XML Server in New York. Contacts are then routed to agents.
• C.When the primary XML Server loses power, the secondary XML server in New York has to be manually set by the IT department. It then can signal to deliver work items to agents.
• D.When the primary License Director Server loses power, the License Director server in New York automatically starts the XML and Media Director Servers to start routing contacts to agents.

When deploying virtual environments, what factors should you consider for your virtual server?

• A.Configure resources for traffic or performance for an average day
• B.Configure resources in a way that you can monitor their performance regularly
• C.Configure resources on as many separate partitions as possible
• D.Configure resources where the virtual appliances are on the same host if possible

Before you call Global Support Services (GSS), you must have a good understanding of the problem.
Which three questions should you be able to answer before you call GSS? (Choose three.)

• A.Does the server use supported operating system?
• B.Do you have a record of all login IDs and passwords for the server?
• C.Is the problem recorded in the knowledge base?
• D.What are the affected components?
• E.Are there configuration changes to the system?

When deploying a virtual environment, you should configure the applications in a specific order.
Which option provides the best order to verify the virtual environment?

• A.Call Center Elite Multichannel, Avaya WebLM, SQL database
• B.SQL database, Communication Manager, Avaya WebLM
• C.Avaya WebLM, Communication Manager, SQL database
• D.Application Enablement Services, Call Center Elite Multichannel, SQL database