72300X 무료 덤프문제 온라인 액세스

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

• A.Third Party Support
• B.Avaya Tier 3
• C.Business Partners
• D.Avaya Tier 2

Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.
How would you restore the trunks to in-service status?

• A.SSH to AAM, and execute therelease trunkcommand.
• B.SSH to AAM, and execute therelease trunks allcommand.
• C.Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type
  'all' in the Equipment Number field, and then click on the Release button.
• D.Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.

Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.)

• A.Observe the AES Alarm Report.
• B.Observe the AES dashboard.
• C.Run thestatus aesvcs cti-linkcommand on CM.
• D.Observe the CM dashboard.
• E.Run an ASAI test on AES.

Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

• A.when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
• B.when the customer issue is not service affecting
• C.when the issue for the customer is intermittent
• D.when the issue is a common one resolved through an upgrade

After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

• A.correct licensing specifications
• B.upgrading the circuits
• C.interoperability testing
• D.properly sizing trunk capacity