6209.1 무료 덤프문제 온라인 액세스

A technician is installing the Avaya Aura Agent Desktop (AAAD) on an agent computer. Contact Center Multimedia (CCMM) is not installed on this solution. When browsing, where can the AAAD installation page be found?

• A.http://<servername>/agentdesktop where <servername> is the server name or IP address of the Communication Control Toolkit server
• B.http://support.avaya.com Web site
• C.http://<servername>/agentdesktop where <servername> is the server name or IP address of the Contact Center Multimedia server
• D.http://<servername>/agentdesktop where <servername> is the server name or IP address of the Contact Center Manager Administration server

A new install of Contact Center Multimedia (CCMM) is configured properly and is operational. The technician wants to perform a backup of the CCMM database. Which tool is used to perform the backup?

• A.Data export utility
• B.High Availability
• C.RefClient
• D.Database Maintenance utility

You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is required to set the deployment type in the CCT console?

• A.If CCT is installed co-resident with CCMS, the setting is configured automatically, no action is required to set the deployment type
• B.Select the standalone CCT installation (Contact Center only) where CCMM is part of the solution and the OpenQ feature is enabled on the CCMM
• C.Select the standalone CCT installation (Contact Center or Knowledge Worker) where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS
• D.Select the CCT Installation (Contact Center only) co-resident where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS

When verifying the Contact Center Multimedia (CCMM) installation, how would you verify the multimedia database?

• A.Ensure that the CCMM services are running
• B.Use the Reference Client to send and receive a Multimedia type contact
• C.Open the Database Maintenance utility and select "verify database"
• D.Browse to http://<server name>/csp/multimedia/ws.Contact.cls and verify the Web Service ws.Contact Web Page

The Contact Center supervisor is creating an outbound campaign. Where is it loaded?

• A.It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue
• B.It is loaded on the Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue
• C.It is loaded on external database
• D.It is loaded on the Communications Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue