3M00030A 무료 덤프문제 온라인 액세스

시험코드:	3M00030A
시험이름:	Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS)
인증사:	Avaya
무료 덤프 문항수:	65
업로드 날짜:	2026-08-26

평점

100%

페이지 수: 1 / 13
총 65 문항

문제 1

With Avaya Contact Center Select running lP500v2 with TDM trunks, what is the maximum capacity for concurrent voice agents when running call recording? (Click and drag the correct option to the space below.)

A.94
B.30
C.80
D.60

문제 2

The Avaya Midmarket portfolio was created for midsize businesses because of which of the following reasons. (Select one.)

A.Current offers in the Customer Experience Management (former Contact Center) space had no blending of inbound, outbound, and multichannel workflows.
B.Current offers in the Customer Experience Management (former Contact Center) O space had full-featured multichannel solutions which were of no interest to midsize businesses.
C.Current offers in the Customer Experience Management (former Contact Center) space had too few deployment options that midsize businesses were looking for.
D.Current offers in the Customer Experience Management (former Contact Center) space were too complex and too expensive for some midsize businesses.

문제 3

Scenario:
Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team.
Have the Partner and Avaya conducted themselves in compliance with Avaya policy? (Select one.)

A.No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.
B.Yes, because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).