3300 무료 덤프문제 온라인 액세스

A customer with Avaya Aura Contact Center requires a real time report that will show up to 15 minutes of real time data on the screen, allowing the supervisor to identify trends as they emerge.
Which Real Time Display would accomplish this?

• A.Time Line Display
• B.Agent Map
• C.Billboard Collection
• D.Interval to Date Display

The supervisors of your contact center have asked for the ability to perform detailed reporting on why agents are in the NOT READY state.
Which feature in the Contact Center Manager Administration needs to be configured?

• A.Activity Codes
• B.Busy Codes
• C.Codes
• D.Reason Codes

A customer with Avaya Aura Contact Center would like to use the Configuration Tool spreadsheet to add resources to the Contact Center.
Which three tasks can be configured using this tool? (Choose three.)

• A.presentation classed
• B.threshold classes
• C.script variables
• D.skillsets
• E.assignments

X customer with Avaya Aura Contact Center wants to create variables for use In script and flow applications.
What are the limitations of creating global and call variables?

• A.No stated maximum to global variables, maximum 100 call variables
• B.Maximum 100 global variables, maximum 100 call variables
• C.Maximum 100 global variables, No stated maximum to call variables
• D.Maximum 1000 global variables, maximum 100 call variables

Besides creating SQL statements that can be executed within scripts, what is another use of the database Integration wizard?

• A.It can be used to define variables.
• B.It can be used to store scripts.
• C.It can be used to define SCE blocks.
• D.It can be used to integrate scripts with web services.