CMQ-OE 무료 덤프문제 온라인 액세스

Team ground rules are generally established during which of the following stages of team growth?

• A.Norming
• B.Forming
• C.Performing
• D.Storming,

Which of the following steps can be eliminated as a result of a successful implementation of JIT?

• A.Final test
• B.Supplier certification
• C.Statistical process control
• D.Receiving inspection

Root cause analyses often fail at the testing phase because they fail to

• A.distinguish multiple problems from one another
• B.obtain statistical validity
• C.reward rapid problem-solving
• D.distinguish between apparent and true root causes

To communicate effectively, managers must understand that their own culture is

• A.the dominant culture
• B.the subordinate culture
• C.not the only culture
• D.not relevant in the workplace

Which of the following statements is true about a customer-driven organization?

• A.It measures performance in terms of bottom-line financial results.
• B.It has a short-term focus.
• C.It provides quick returns on its investments.
• D.It views people as its greatest resource.