CMQ-OE 무료 덤프문제 온라인 액세스

Which of the following tools is used to help organist the output from a brainstorming session?

• A.Activity network diagram
• B.Tree diagram
• C.Interrelationship digraph
• D.Affinity diagram

A matrix organizational structure is described as a

• A.collaboration between projects and functional areas
• B.group of individuals dedicated to a functional area
• C.one-to-one, supervisor-worker structure
• D.democratic, decision-making structure

Which of the following steps can be eliminated as a result of a successful implementation of JIT?

• A.Final test
• B.Statistical process control
• C.Supplier certification
• D.Receiving inspection

Which of the following groups has primary responsibility for ensuring thai employees attend appropriate training sessions?

• A.The quality department
• B.Subject matter experts
• C.The training department
• D.Line management

After learning that control charts were not being used in production, the manager of a newly created quality department provided SPC training to everyone in the plant. The manager received many favorable comments about the training in the weeks immediately after the training classes, and a number of departments began creating and using control charts. However, six months later, only the finishing area was using the charts.
If the manager were to survey the plant personnel at this point, which of the following measures of training effectiveness would be likely to receive a positive rating?

• A.Learning
• B.Behavior
• C.Results
• D.Reinforcement