Change-Management-Foundation 무료 덤프문제 온라인 액세스

When building a change delivery scorecard, which of the different views on value are achieved through a measurable increase in sales?

• A.Customer
• B.Financial
• C.Internal
• D.Learning & Growth

Which management approach is recommended to help people through the neutral zone' phase of Gridges' model of human transition?

• A.Describe this period as an opportunity to learn
• B.Hold on to established routines wherever possible
• C.Reduce gossip by limiting social occasions at work.
• D.Direct feedback through the normal line management processes

Which characteristic can be tracked using Mayfield's stakeholder radar technique?

• A.Change in the stakeholder's engagement needs and domain
• B.The power/influence that a stakeholder has in a change throughout its lite
• C.The interest that a stakeholder has in a change through its life.
• D.The changes in roles and responsibilities during engagement

What kind of power is conveyed by a manager who is admired and respected by their subordinates and seen as a role model?

• A.Legitimate
• B.Reward
• C.Coercive
• D.Referent

An organization has decided to roll out the transition to a new software application one department at a time.
What type of delivery strategy is being adopted?

• A.Many small incremental/iterative releases
• B.Phased
• C.Voluntary Adoption
• D.Big Bang