CCMP 무료 덤프문제 온라인 액세스

As the change manager on a large IT project, what is the purpose of identifying effective sponsors for the IT change effort?

• A.Connect the change to its owners and determine accountability requirements
• B.Ensure adequate financial support
• C.Differentiate accountable individuals and groups
• D.Provide tangible, measurable and manageable goals for the project

A new change initiative is being planned at an organization. Efforts are made by the change management lead to outline the case for change including the current opportunities, risks, consequences of the change, and the benefits of the change and how it aligns to the organization's strategic priorities. What is the next key action to be taken?

• A.Determine why the change is required
• B.Develop a clear vision of the future state
• C.Develop the change charter
• D.Identify goals, objectives and success criteria

What document does a change management team develop to ensure senior executives are actively involved and visibly participating throughout the change initiative?

• A.Stakeholder analysis
• B.Sponsorship plan
• C.Learning and development plan
• D.Change management plan

When conducting a change risk assessment, which key source inputs should you take into consideration when identifying potential risks?

• A.Stakeholder analysis, change impact assessment, learning needs assessment and culture assessment
• B.Stakeholder analysis, change impact assessment, organizational strategy, objectives and performance management and culture assessment
• C.Stakeholder analysis, change impact assessment, organizational change capacity assessment and culture assessment
• D.Stakeholder analysis, change impact assessment, sponsor appetite and culture assessment

After communication meetings with all employees impacted by a change initiative, the feedback was that many of them do not understand the reasons for this change. Which part of the communications strategy is most likely to be revised to achieve desired outcome of change communication?

• A.Stakeholders should know how to change
• B.Stakeholders should be able to change
• C.Business rationale as case for change
• D.Stakeholders should be adaptable and focused on the future