A. Start with an easy scenario by using Desktop Assistant with simulations.

B. Deliver Desktop Assistant with guided tours for all new Office features.

C. Use Web Assistant.

D. Use context help to explain all of the Office UI elements.

A. The update frequency cannot be changed.

B. Only requested files will be cached.

C. It reduces the network load.

D. When a new Desktop Assistant version is installed, the cache must be deleted manually on every end user machine.

E. The lesson.js date is the base for the cache update.

A. Use shapes to create buttons with links.

B. Use descriptive, individual names for objects.

C. Create book pages based on templates.

D. Always insert images directly into the book page.

A. Ask the customer for the fastest hardware that can be provided and recommend using this.

B. Use an existing demo recording, check the corresponding network load and multiply this by the number of licensed end users.

C. Use the server sizing guide to calculate the hardware and network requirements best matching the scenario specifications of the customer.

D. Ask the customer to develop scenario specifications on content access, client usage, and user distribution.

A. They can be modified by end users.

B. They are saved in the trainer resource.

C. When they are appended to the URL, they override default settings.

D. They can be set on project level by using the Project Override settings.