PL-600 문제 71
A company provides professional development certifications to technologies around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service.
The company must increase productivity for call center employees. The solution must meet the following requirements:
Handle multiple customer interactions at once
Ensure that users can access information from several business applications.
Interact with customers by using the following channels: chat, phone calls, emails, and online reviews.
Implement all functionality in a single interface.
You need to recommend a solution that meets the requirements of the company.
What should you recommend?
The company must increase productivity for call center employees. The solution must meet the following requirements:
Handle multiple customer interactions at once
Ensure that users can access information from several business applications.
Interact with customers by using the following channels: chat, phone calls, emails, and online reviews.
Implement all functionality in a single interface.
You need to recommend a solution that meets the requirements of the company.
What should you recommend?
PL-600 문제 72
You need to recommend the field type to use for configuring meal selections during reservation.
Which field type should you recommend?
Which field type should you recommend?
PL-600 문제 73
You need to select an appropriate app for Relecloud.
Which app should you recommend?
Which app should you recommend?
PL-600 문제 74
You are designing the data model for a school. The school wants to track students' enrollments in courses.
The system must meet the following requirements:
Track the courses in which each student is enrolled.
Track the students that are enrolled in each course.
Track dates when each student enrolled in each course and the person who approved the enrollment.
Allow users to create a report that details which students are enrolled in which courses.
You need to recommend a data model that will fit the school's requirements.
Which logical model should you recommend?
The system must meet the following requirements:
Track the courses in which each student is enrolled.
Track the students that are enrolled in each course.
Track dates when each student enrolled in each course and the person who approved the enrollment.
Allow users to create a report that details which students are enrolled in which courses.
You need to recommend a data model that will fit the school's requirements.
Which logical model should you recommend?
PL-600 문제 75
You are designing a database table for a client.
You have the following requirements:
Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values.
Prevent the addition of duplicate colors based on the hexadecimal value for the color.
You need to recommend a design for the table.
Which two actions should the client perform after the table is created? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You have the following requirements:
Maintain a comprehensive list of colors and their corresponding RGB values and hexadecimal values.
Prevent the addition of duplicate colors based on the hexadecimal value for the color.
You need to recommend a design for the table.
Which two actions should the client perform after the table is created? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.