PL-200 문제 136
You are a Dynamics 365 for Customer Service administrator.
You must create a form for team members to use. The form must provide the ability to:
Lock a field on a form.
Trigger business logic based on a field value.
Use existing business information to enhance data entry.
You need to implement business rule components to create the form.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You must create a form for team members to use. The form must provide the ability to:
Lock a field on a form.
Trigger business logic based on a field value.
Use existing business information to enhance data entry.
You need to implement business rule components to create the form.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
PL-200 문제 137
귀하는 Dynamics 365 Customer Service 헬프 데스크 관리자입니다.
양식에 입력된 사례에는 다양한 유형의 필드에 저장되는 다양한 유형의 데이터가 필요합니다.
다음 각 케이스 유형에 대한 양식을 생성해야 합니다.
어떤 양식 유형을 만들어야 합니까? 답변하려면 데이터 입력 요구 사항을 충족하도록 적절한 양식 유형을 끌어서 놓습니다. 각 소스는 한 번, 두 번 이상 사용되거나 전혀 사용되지 않을 수 있습니다. 내용을 보려면 창 사이의 분할 막대를 끌거나 스크롤해야 할 수도 있습니다.
참고: 올바른 선택은 각각 1점의 가치가 있습니다.
양식에 입력된 사례에는 다양한 유형의 필드에 저장되는 다양한 유형의 데이터가 필요합니다.
다음 각 케이스 유형에 대한 양식을 생성해야 합니다.
어떤 양식 유형을 만들어야 합니까? 답변하려면 데이터 입력 요구 사항을 충족하도록 적절한 양식 유형을 끌어서 놓습니다. 각 소스는 한 번, 두 번 이상 사용되거나 전혀 사용되지 않을 수 있습니다. 내용을 보려면 창 사이의 분할 막대를 끌거나 스크롤해야 할 수도 있습니다.
참고: 올바른 선택은 각각 1점의 가치가 있습니다.
PL-200 문제 138
You use Power Virtual Agents to create a bot that will answer and transfer help desk calls.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
* When a caller states the word issue, help, or problem, the bot must respond with the question. "How can we help you today?"
* When the bot responds with the question, "How can we help you today?", the bot must provide the caller with the choices of hardware, software or other
* When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
* When a caller states the word issue, help, or problem, the bot must respond with the question. "How can we help you today?"
* When the bot responds with the question, "How can we help you today?", the bot must provide the caller with the choices of hardware, software or other
* When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.
PL-200 문제 139
A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
PL-200 문제 140
A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
