정답: D
The first step during the change management process is to identify vulnerabilities. Change management is a process that involves the planning, coordination, execution, and evaluation of the changes, modifications, or updates, that are made to the systems, networks, or resources, of an organization, to ensure the functionality, performance, or security of the systems, networks, or resources, as well as to meet the requirements, expectations, or objectives of the organization.
Change management can follow various methods, models, or frameworks, such as the IT Infrastructure Library (ITIL), the Control Objectives for Information and Related Technologies (COBIT), or the Project Management Body of Knowledge (PMBOK), that can define, structure, or guide the change management process, by using various phases, stages, or steps, such as initiation, planning, testing, implementation, or review. The first step during the change management process is to identify vulnerabilities, which means to discover, analyze, or evaluate the potential weaknesses, flaws, or gaps, that may exist or occur in the systems, networks, or resources, of the organization, that may affect the functionality, performance, or security of the systems, networks, or resources, as well as expose the systems, networks, or resources to various security threats or risks, such as unauthorized access, data leakage, or malware infection. Identifying vulnerabilities can help to determine the need, scope, or priority of the changes, modifications, or updates, that are to be made to the systems, networks, or resources, of the organization, as well as to provide or recommend the solutions, measures, or actions, that can prevent, mitigate, or resolve the vulnerabilities. Obtaining information security management approval, maintaining the integrity of the application, or obtaining feedback before implementation are not the first steps during the change management process, as they are either more related to the other phases, stages, or steps, such as planning, testing, or review, that are performed or conducted after the identification of vulnerabilities, during the change management process, or to the other activities, tasks, or functions, such as authorization, verification, or evaluation, that are performed or conducted during the change management process, rather than to the identification of vulnerabilities, during the change management process.
