CISA-KR 문제 351
Reference: CISA - Certified Information Systems Auditor Study Guide1, Chapter 5: Protection of Information Assets, Section 5.2: Backup and Recovery Concepts, Page 353.
CISA-KR 문제 352
CISA-KR 문제 353
An IT BSC typically consists of four perspectives that help managers plan, implement, and evaluate the IT performance: customer, internal process, learning and growth, and financial. Each perspective defines a set of objectives, measures, targets, and initiatives that reflect the IT contribution to the organization's success. For example, the customer perspective may measure the satisfaction and retention of internal and external customers who use IT services or products; the internal process perspective may measure the efficiency and effectiveness of IT processes such as development, delivery, support, or security; the learning and growth perspective may measure the skills, knowledge, innovation, and culture of the IT staff; and the financial perspective may measure the costs, benefits, and return on investment of IT projects or assets.
An IT BSC provides a new IS auditor with the most useful information to evaluate overall IT performance because it:
* Provides a comprehensive and balanced view of the IT function from multiple angles and stakeholders
* Links the IT objectives and activities to the business strategy and value creation
* Enables a clear communication and alignment of expectations and priorities among IT managers, staff, customers, and other stakeholders
* Facilitates a continuous monitoring and improvement of IT performance based on data-driven feedback and analysis
* Supports a holistic and integrated approach to IT governance, risk management, and compliance Therefore, an IT BSC is a valuable tool for a new IS auditor to assess how well the IT function is fulfilling its mission and delivering value to the organization.
References:
* The IT Balanced Scorecard (BSC) Explained - BMC Software
* What Is a Balanced Scorecard (BSC), How Is it Used in Business?
* Lost in the Woods: COBIT 2019 and the IT Balanced Scorecard - ISACA
CISA-KR 문제 354
The other options are not as appropriate as option C, as they may not reflect the actual status of the remediation efforts. All users provisioned after the finding was originally identified may include users who were provisioned before the final audit report was issued, which may not capture the full impact of the remediation actions. All users provisioned after management resolved the audit issue may not be accurate, as management's resolution may not be verified or validated by an independent party. All users who have followed user provisioning processes provided by management may not be representative, as there may be exceptions or deviations from the processes that could affect the remediation results.
References:
6: What Is User Provisioning? Definition, Process and Best Practices - Spiceworks
7: What Is User Provisioning? All You Need to Know in One Place - G2
8: What is User Account Provisioning? - Tools4ever
9: What Is Provisioning and Deprovisioning? | Okta
CISA-KR 문제 355
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