CISA-KR 문제 206
다음 중 비즈니스 프로세스 효율성을 지원하는 핵심 성과 지표(KPI)의 주요 역할은 무엇입니까?
정답: A
Explanation
The primary role of key performance indicators (KPIs) in supporting business process effectiveness is to enable conclusions about the performance of the processes and target variances for follow-up analysis. KPIs are measurable values that demonstrate how effectively an organization is achieving its key objectives. KPIs can help to monitor and evaluate the performance, quality, and efficiency of the business processes. KPIs can also help to identify areas for improvement and benchmark against best practices or industry standards. KPIs can also provide feedback and guidance for decision making and corrective actions. References:
CISA Review Manual (Digital Version), Chapter 1, Section 1.3.21
CISA Online Review Course, Domain 5, Module 2, Lesson 22
The primary role of key performance indicators (KPIs) in supporting business process effectiveness is to enable conclusions about the performance of the processes and target variances for follow-up analysis. KPIs are measurable values that demonstrate how effectively an organization is achieving its key objectives. KPIs can help to monitor and evaluate the performance, quality, and efficiency of the business processes. KPIs can also help to identify areas for improvement and benchmark against best practices or industry standards. KPIs can also provide feedback and guidance for decision making and corrective actions. References:
CISA Review Manual (Digital Version), Chapter 1, Section 1.3.21
CISA Online Review Course, Domain 5, Module 2, Lesson 22
CISA-KR 문제 207
다음 중 IS 감사인이 경영진에게 IT 거버넌스 프레임워크 사용의 중요성을 강조해야 하는 가장 좋은 이유는 무엇입니까?
정답: B
Explanation
The best reason for an IS auditor to emphasize to management the importance of using an IT governance framework is that frameworks can be tailored and optimized for different organizations. An IT governance framework is a set of principles, guidelines, and processes that help an organization align its IT strategy with its business goals, manage IT risks and performance, and deliver value from IT investments. An IT governance framework can be adapted and customized to suit the specific needs, context, and culture of each organization, taking into account factors such as size, industry, maturity, objectives, and stakeholders. An IT governance framework can also help an organization adopt best practices and standards from various sources, such as COBIT2, ITIL3, ISO/IEC 200004, and others.
The other options are not as good as option B, as they may not capture the full scope or benefits of using an IT governance framework. Frameworks enable IT benchmarks against competitors, but this is not the main purpose or advantage of using an IT governance framework. Frameworks help facilitate control self-assessments (CSAs), but this is only one aspect or tool of an IT governance framework. Frameworks help organizations understand and manage IT risk, but this is also only one outcome or objective of an IT governance framework.
References:
1: What is ITIL? Your guide to the IT Infrastructure Library | CIO
2: IT Governance Framework | Components | Framework | Terminology - EDUCBA
3: IT Governance: Definitions, Frameworks and Planning - ProjectManager
4: What Is IT Governance? - Definition from Techopedia
5: What is IT Governance? A formal way to align IT & business strategy | CIO
6: What Is IT Governance? - Definition from WhatIs.com
7: ISO/IEC 20000 Information Technology Service Management Systems Standard - ISO/IEC 20000 Portal
8: COBIT | Control Objectives for Information Technologies | ISACA
The best reason for an IS auditor to emphasize to management the importance of using an IT governance framework is that frameworks can be tailored and optimized for different organizations. An IT governance framework is a set of principles, guidelines, and processes that help an organization align its IT strategy with its business goals, manage IT risks and performance, and deliver value from IT investments. An IT governance framework can be adapted and customized to suit the specific needs, context, and culture of each organization, taking into account factors such as size, industry, maturity, objectives, and stakeholders. An IT governance framework can also help an organization adopt best practices and standards from various sources, such as COBIT2, ITIL3, ISO/IEC 200004, and others.
The other options are not as good as option B, as they may not capture the full scope or benefits of using an IT governance framework. Frameworks enable IT benchmarks against competitors, but this is not the main purpose or advantage of using an IT governance framework. Frameworks help facilitate control self-assessments (CSAs), but this is only one aspect or tool of an IT governance framework. Frameworks help organizations understand and manage IT risk, but this is also only one outcome or objective of an IT governance framework.
References:
1: What is ITIL? Your guide to the IT Infrastructure Library | CIO
2: IT Governance Framework | Components | Framework | Terminology - EDUCBA
3: IT Governance: Definitions, Frameworks and Planning - ProjectManager
4: What Is IT Governance? - Definition from Techopedia
5: What is IT Governance? A formal way to align IT & business strategy | CIO
6: What Is IT Governance? - Definition from WhatIs.com
7: ISO/IEC 20000 Information Technology Service Management Systems Standard - ISO/IEC 20000 Portal
8: COBIT | Control Objectives for Information Technologies | ISACA
CISA-KR 문제 208
작업 일정 도구를 검토하는 IS 감사자는 성능 및 안정성 문제를 발견했습니다. 다음 중 도구에 가장 큰 영향을 미칠 가능성이 있는 것은 무엇입니까?
정답: D
Explanation
The performance and reliability of a job scheduling tool can be significantly affected if maintenance patches and the latest enhancement upgrades are missing1. These patches and upgrades often contain fixes for known issues and improvements to the tool's functionality. If they are not applied, the tool may continue to exhibit known problems or fail to benefit from enhancements that could improve its performance and reliability1. While factors like administrator password requirements23, number of support staff45, and tool classification64 can impact various aspects of a tool's operation, they are less likely to be the direct cause of performance and reliability problems.
References:
Patch Management Definition & Best Practices - Rapid7
Password must meet complexity requirements - Windows Security
NIST's New Password Rule Book: Updated Guidelines Offer Benefits and Risk - ISACA Workforce optimization: Staff scheduling with AI | McKinsey Poor Employee Scheduling - Major Consequences And Solutions A Critical Analysis of Job Shop Scheduling in Context of Industry 4.0
The performance and reliability of a job scheduling tool can be significantly affected if maintenance patches and the latest enhancement upgrades are missing1. These patches and upgrades often contain fixes for known issues and improvements to the tool's functionality. If they are not applied, the tool may continue to exhibit known problems or fail to benefit from enhancements that could improve its performance and reliability1. While factors like administrator password requirements23, number of support staff45, and tool classification64 can impact various aspects of a tool's operation, they are less likely to be the direct cause of performance and reliability problems.
References:
Patch Management Definition & Best Practices - Rapid7
Password must meet complexity requirements - Windows Security
NIST's New Password Rule Book: Updated Guidelines Offer Benefits and Risk - ISACA Workforce optimization: Staff scheduling with AI | McKinsey Poor Employee Scheduling - Major Consequences And Solutions A Critical Analysis of Job Shop Scheduling in Context of Industry 4.0
CISA-KR 문제 209
경영진은 향후 몇 년 내에 조직의 데이터 센터 근처에서 잠재적인 홍수와 관련된 높은 수준의 위험을 나타내는 정보를 받습니다. 결과적으로 데이터 센터 운영을 더 높은 곳에 있는 다른 시설로 이전하기로 결정했습니다. 어떤 접근 방식이 채택되었습니까?
정답: A
Explanation
The approach adopted by management in this scenario is risk avoidance. Risk avoidance is the elimination of a risk by discontinuing or not undertaking an activity that poses a threat to the organization3. By moving data center operations to another facility on higher ground, management is avoiding the potential flooding risk that could disrupt or damage the data center. Risk transfer, risk acceptance and risk reduction are other possible approaches for dealing with risks, but they do not apply in this case. References:
CISA Review Manual, 27th Edition, page 641
CISA Review Questions, Answers & Explanations Database - 12 Month Subscription
The approach adopted by management in this scenario is risk avoidance. Risk avoidance is the elimination of a risk by discontinuing or not undertaking an activity that poses a threat to the organization3. By moving data center operations to another facility on higher ground, management is avoiding the potential flooding risk that could disrupt or damage the data center. Risk transfer, risk acceptance and risk reduction are other possible approaches for dealing with risks, but they do not apply in this case. References:
CISA Review Manual, 27th Edition, page 641
CISA Review Questions, Answers & Explanations Database - 12 Month Subscription
CISA-KR 문제 210
다음 중 조직의 BCP(비즈니스 연속성 계획)를 검토하는 IS 감사인이 가장 우려해야 하는 사항은 무엇입니까?
정답: D
Explanation
The greatest concern for an IS auditor reviewing an organization's business continuity plan (BCP) is that the BCP has not been tested since it was first issued. A BCP is a document that describes how an organization will continue its critical business functions in the event of a disruption or disaster. A BCP should include information such as roles and responsibilities, recovery strategies, resources, procedures, communication plans, and backup arrangements3. Testing the BCP is a vital step in ensuring its validity, effectiveness, and readiness. Testing the BCP involves simulating various scenarios and executing the BCP to verify whether it meets its objectives and requirements. Testing the BCP can also help to identify and correct any gaps, errors, or weaknesses in the BCP before they become issues during a real incident4. Therefore, an IS auditor should be concerned if the BCP has not been tested since it was first issued, as it may indicate that the BCP is outdated, inaccurate, incomplete, or ineffective. The other options are less concerning or incorrect because:
A: The BCP's contact information needs to be updated is not a great concern for an IS auditor reviewing an organization's BCP, as it is a minor issue that can be easily fixed. Contact information refers to the names, phone numbers, email addresses, or other details of the people involved in the BCP execution or communication. Contact information needs to be updated regularly to reflect any changes in personnel or roles. While having outdated contact information may cause some delays or confusion during a BCP activation, it does not affect the overall validity or effectiveness of the BCP.
B: The BCP is not version controlled is not a great concern for an IS auditor reviewing an organization's BCP, as it is a moderate issue that can be improved. Version control refers to the process of tracking and managing changes made to the BCP over time. Version control helps to ensure that only authorized changes are made to the BCP and that there is a clear record of who made what changes when and why.
Version control also helps to avoid conflicts or inconsistencies among different versions of the BCP.
While having no version control may cause some difficulties or risks in maintaining and updating the BCP, it does not affect the overall validity or effectiveness of the BCP.
C: The BCP has not been approved by senior management is not a great concern for an IS auditor reviewing an organization's BCP, as it is a high-level issue that can be resolved. Approval by senior management refers to the formal endorsement and support of the BCP by the top executives or leaders of the organization. Approval by senior management helps to ensure that the BCP is aligned with the organization's strategy, objectives, and priorities, and that it has sufficient resources and authority to be implemented. Approval by senior management also helps to increase the awareness and commitment of the organization's stakeholders to the BCP. While having no approval by senior management may affect the credibility and acceptance of the BCP, it does not affect the overall validity or effectiveness of the BCP. References: Working Toward a Managed, Mature Business Continuity Plan - ISACA, ISACA Introduces New Audit Programs for Business Continuity/Disaster ..., Disaster Recovery and Business Continuity Preparedness for Cloud-based ...
The greatest concern for an IS auditor reviewing an organization's business continuity plan (BCP) is that the BCP has not been tested since it was first issued. A BCP is a document that describes how an organization will continue its critical business functions in the event of a disruption or disaster. A BCP should include information such as roles and responsibilities, recovery strategies, resources, procedures, communication plans, and backup arrangements3. Testing the BCP is a vital step in ensuring its validity, effectiveness, and readiness. Testing the BCP involves simulating various scenarios and executing the BCP to verify whether it meets its objectives and requirements. Testing the BCP can also help to identify and correct any gaps, errors, or weaknesses in the BCP before they become issues during a real incident4. Therefore, an IS auditor should be concerned if the BCP has not been tested since it was first issued, as it may indicate that the BCP is outdated, inaccurate, incomplete, or ineffective. The other options are less concerning or incorrect because:
A: The BCP's contact information needs to be updated is not a great concern for an IS auditor reviewing an organization's BCP, as it is a minor issue that can be easily fixed. Contact information refers to the names, phone numbers, email addresses, or other details of the people involved in the BCP execution or communication. Contact information needs to be updated regularly to reflect any changes in personnel or roles. While having outdated contact information may cause some delays or confusion during a BCP activation, it does not affect the overall validity or effectiveness of the BCP.
B: The BCP is not version controlled is not a great concern for an IS auditor reviewing an organization's BCP, as it is a moderate issue that can be improved. Version control refers to the process of tracking and managing changes made to the BCP over time. Version control helps to ensure that only authorized changes are made to the BCP and that there is a clear record of who made what changes when and why.
Version control also helps to avoid conflicts or inconsistencies among different versions of the BCP.
While having no version control may cause some difficulties or risks in maintaining and updating the BCP, it does not affect the overall validity or effectiveness of the BCP.
C: The BCP has not been approved by senior management is not a great concern for an IS auditor reviewing an organization's BCP, as it is a high-level issue that can be resolved. Approval by senior management refers to the formal endorsement and support of the BCP by the top executives or leaders of the organization. Approval by senior management helps to ensure that the BCP is aligned with the organization's strategy, objectives, and priorities, and that it has sufficient resources and authority to be implemented. Approval by senior management also helps to increase the awareness and commitment of the organization's stakeholders to the BCP. While having no approval by senior management may affect the credibility and acceptance of the BCP, it does not affect the overall validity or effectiveness of the BCP. References: Working Toward a Managed, Mature Business Continuity Plan - ISACA, ISACA Introduces New Audit Programs for Business Continuity/Disaster ..., Disaster Recovery and Business Continuity Preparedness for Cloud-based ...
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