CBAP 문제 106
The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation. Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?
CBAP 문제 107
Henry is the business analyst for his organization. Management has created a pre-determined budget of
$450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget.
What timeboxing or budgeting approach is Henry using?
$450,000 for his solution. Henry has identified the project requirements but now wants to prioritize them based on timeboxing and budgeting. Henry examines the cost of the requirements and begins removing the requirements from the allowed list in order to meet the $450,000 budget.
What timeboxing or budgeting approach is Henry using?
CBAP 문제 108
A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.
The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.
The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries.
The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.
The sites Features were as follows:
* Improvements to the search engine to all customers to search for articles, tools and services on the site.
* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.
* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.
* A profile section allowing for Customer Name, Address and contact Phone number.
After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.
Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.
The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period.
The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.
What technique led the BA to the source of the increase in claims?
The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.
The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries.
The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.
The sites Features were as follows:
* Improvements to the search engine to all customers to search for articles, tools and services on the site.
* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.
* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.
* A profile section allowing for Customer Name, Address and contact Phone number.
After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.
Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.
The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period.
The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.
What technique led the BA to the source of the increase in claims?
CBAP 문제 109
The RGQ Organization utilizes a change log.
What is a change log?
What is a change log?
CBAP 문제 110
인기 있는 음료의 주요 제조업체는 특정 지역에 서비스를 제공할 현지 유통업체를 지정했습니다. 음료수에 대한 수요는 뚜렷한 계절적 패턴을 가지고 있습니다. 유통업체는 전반적으로 좋은 성과를 거두고 있지만 수요가 가장 많은 기간 동안 많은 고객 주문을 처리하는 데 반복적으로 따라잡을 수 없습니다. 유통업체의 현재 배송 능력은 하루에 60톤의 상품을 배송하도록 확장된 반면 시즌의 피크 수요 기간에는 최대 100톤의 일일 배송 능력이 필요합니다.
유통업체는 사업을 지속하기 위해 연중 시장 수요를 완전히 충족시켜야 한다는 압박을 받고 있습니다. 유통업체의 경영진은 더 많은 트럭과 운전자를 추가하는 것이 경제적으로 실현 가능하지 않을 것이기 때문에 더 비용 효율적인 옵션을 식별하고 고려하기를 원합니다.
비즈니스 분석가(BA)는 상황을 이해하고 가능한 솔루션에 대한 통찰력을 얻기 위해 창고 활동을 관찰하고 측정하는 데 며칠을 보냈습니다. 배송 워크플로는 (1) 주문을 선택하여 트레이에 조립, (2) 트레이를 로딩 베이로 가져오기, (3) 주문을 트럭에 싣기, (4) 주문을 고객. 다음 표에서 알 수 있듯이 전체 성능은 (1) 주문을 골라 트럭에 싣는 작업자, (2) 주문을 확인하는 계산원, (3) 운전사, (4) 다섯 가지 주요 리소스에 따라 달라집니다. 트럭 및 (5) 8개의 로딩 베이(LB).
각 트럭은 하루에 두 번만 이동할 수 있습니다. BA는 여행의 30%만이 트럭이 도착했을 때 적재할 수 있는 주문을 가지고 있다는 사실을 알게 되었습니다. 그렇지 않으면 트럭은 주문을 골라 적재실로 가져올 때까지 한 시간을 더 기다려야 합니다.
트럭이 유일한 제약이라면 이 다운타임으로 인해 손실되는 시간은 대략 몇 시간입니까?
유통업체는 사업을 지속하기 위해 연중 시장 수요를 완전히 충족시켜야 한다는 압박을 받고 있습니다. 유통업체의 경영진은 더 많은 트럭과 운전자를 추가하는 것이 경제적으로 실현 가능하지 않을 것이기 때문에 더 비용 효율적인 옵션을 식별하고 고려하기를 원합니다.
비즈니스 분석가(BA)는 상황을 이해하고 가능한 솔루션에 대한 통찰력을 얻기 위해 창고 활동을 관찰하고 측정하는 데 며칠을 보냈습니다. 배송 워크플로는 (1) 주문을 선택하여 트레이에 조립, (2) 트레이를 로딩 베이로 가져오기, (3) 주문을 트럭에 싣기, (4) 주문을 고객. 다음 표에서 알 수 있듯이 전체 성능은 (1) 주문을 골라 트럭에 싣는 작업자, (2) 주문을 확인하는 계산원, (3) 운전사, (4) 다섯 가지 주요 리소스에 따라 달라집니다. 트럭 및 (5) 8개의 로딩 베이(LB).
각 트럭은 하루에 두 번만 이동할 수 있습니다. BA는 여행의 30%만이 트럭이 도착했을 때 적재할 수 있는 주문을 가지고 있다는 사실을 알게 되었습니다. 그렇지 않으면 트럭은 주문을 골라 적재실로 가져올 때까지 한 시간을 더 기다려야 합니다.
트럭이 유일한 제약이라면 이 다운타임으로 인해 손실되는 시간은 대략 몇 시간입니까?